Ryland has a great web page and customer
service department. You can find out more information by visiting
Since all homes were built by Ryland, we
as neighbors are probably sharing common maintenance issues. If
you would like to share how you have had a problem with your home and
how you would suggest resolving it, please
email webmaster at this link. New items add to bottom so check
- Gas Fireplace--JW-the pilot light in our gas fireplace has
stopped working. Ryland advised Airtron (783-3101) is the
company to handle that.
- Outside Post Lights--JW-After changing numerous lights over
the years, here is an idea that has seemed to work--Screw In
Fluorescent light bulbs! They have no filament so are not
damaged by the wind, cold or heat. I bought the GE Soft White 60
Longlife Plus (Mini Spiral). It is a 15watt bulb but equals the
light of a regular 60 watt bulb. It is rated for 6000 hours.
At an average of 10 hours per night that is over a year and half of
usage. It was very inexpensive.
- Paint--Sherwin Williams used to be able to match Rylands
paint colors but that may not be true anymore. Here are a few of
the Ryland names and their Sherwin Williams matching names from BB on
Summer White SW2448
Ryland Shutter Color Name Sherwin-Williams Color
Green Olympic Range SW2385
- Shingles--BB wrote on
Our roofing contractor was Liepke Roofing (485-7096). I'm guessing
this could be a different company depending on year built, etc., but
they were great for us. I called the Ryland Warranty department, and
Tanya Sherlock looked up our contractor and gave us their number; very
easy. (Our house was a Section 3, built Q3/4 1996)
- Siding--If you have a question about your siding, try McVay
Construction at 812-876-8950. (10/22/02)
- Screen Door for Sliding Glass Door--Try
Lowe's in Avon.
- Water Quality--How have you dealt with poor quality of the
water? JW-We had a problem with the scaling of the hard water.
It clogged up our dishwasher. We installed a
softener and have been extremely happy with the results. There
is also now a retail outlet near Shiloh Crossing in Avon.
- Air Ducts loose--Several neighbors with basements have
noticed that occasionally the air ducts were not properly fitted.
TG-He suggests purchasing reflective foil tape made for aluminum pipes
and wrapping all of the joints to make sure there is no air loss.
This will keep HVAC system working efficiently.
- Drain Clogged in Basement--If you have a basement there may
be a problem with the drain clogging. TG suggests taking a putty knife and scraping off the excess
concrete and duct tape residue that is usually covering the wholes.
If the pipe becomes clogged, you may have to remove particles from the
sump pump as well.
- Water Heater Died--On 12/7/2001, MB wrote: After 5 years
of use, I have already had to replace my electric water heater. The
cause appears to be scales and hard water deposits accumulating in the
bottom of my water heater and covering the lower element. I would
suggest all home owners be sure to flush their water heaters (electric
or gas) at least once a year if not twice. Be sure to turn the heater
off and try to use as much of the remaining hot water as you can
before flushing the unit, wouldn't want anyone to get scorched.
- Air Conditioner Coil- On 12/14/2001, CC wrote:
I know of at least 10 homes
that have had to replace their air conditioning condenser. This is
a $650.00 cost. Airtron has replaced most of the condensers in the
neighborhood. Airtron also stated that the problem was a design
flaw in where the condensers' were located. There is only a one year
warranty on the air conditioning condenser. Average lifespan has
been 4-5 years for most of the homeowners who found themselves in
the same boat as Greg and I. After having several a/c people out to
the house, we concluded that Airtron was the most upfront and honest
of them all.
This is an issue people need
to be aware of to budget for.
- Sump Pump Check Valve--On 12/14/2001, CC wrote:
Also, we have three sump pumps
in our basement. Fortunately, we caught our problem in time. The
plastic check valves on the sump pumps usually go out in 18-24
months. This has also already happened to several homes. Highly
recommend to change these valves ever 12-18 months -- even if they
are working properly. They only cost about $7.00 each and they are
easy to replace yourself. Very cheap basement insurance. You can
find the valves at Palmby's here in town or at Menards, etc. The way to know if your valve is
bad is after the sump pump runs and then shuts off you will hear a
rushing of water back into the sump pit.
- Mail Box Posts--The supplier for mail box posts is
Their phone number is
535-4635. Click on name above to go directly to their website.
- Siding Paint Colors--Check
with your local
Sherwin Williams store. They have a book with the formulas
in it--just bring the Ryland color
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